Politique d’expédition

Shipping & Delivery

In general, we ship your order within 24–72 business hours after receiving payment.

We ship from Spain to the destinations listed below. Check your destination, shipping cost and free-shipping threshold before placing your order.

Destination Estimated delivery after dispatch Shipping cost Free shipping from
Mainland Spain and Balearic Islands 1–3 business days 5.50 EUR 45 EUR
Ceuta, Melilla Contact us for an estimate 5.50 EUR 45 EUR
Canary Islands Contact us for an estimate 9.90 EUR 90 EUR
Included EU countries: Austria, Belgium, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden 3–6 business days 9.90 EUR 90 EUR
Australia, Canada, Japan, Mexico, New Zealand, Serbia, South Africa, South Korea, Switzerland, United Kingdom, United States, Venezuela 5–15 business days 14.90 USD 130 USD
Argentina, Bolivia, Chile, Colombia, Costa Rica, Cyprus, Ecuador, Gibraltar, India, Israel, Monaco, Panama, Peru, Uruguay 5–15 business days 23.90 USD 130 USD

Currency: EUR means euros; USD means US dollars. International shipping rates and their free-shipping thresholds are set in USD. If checkout uses another currency, the displayed equivalent can change with currency conversion. The final shipping amount is shown at checkout before payment.

Free shipping applies when the qualifying order value reaches or exceeds the threshold for the delivery destination. If your country is not listed, please contact us before ordering to check availability.

Duties & Import Fees

Shipments within the European Union The final price of each order will be calculated including all applicable taxes. For orders within the EU, the tax applied corresponds to the Value-Added Tax (VAT) in force in Spain. No additional customs fees will apply.

🇺🇸 Special Service for United States (DDP) At DeluxyGames, we want our US community to have a seamless experience. All orders to the United States are shipped via DDP (Delivered Duty Paid).

  • No Hidden Fees: All import duties, customs clearances, and local taxes are already included in your shipping cost at checkout.

  • Door-to-Door Simplicity: You will not receive any unexpected bills from customs or couriers. Your premium upgrades will arrive directly at your gaming table without any extra paperwork or payments.

International Shipping (Rest of the World) For other international destinations, orders are shipped on a DDU (Delivered Duty Unpaid) basis. This means the recipient is responsible for any local sales taxes or import duties that may be charged by the destination country's customs authorities.

Carrier & Tracking

All orders are shipped via Correos Spain. You will receive an email with a tracking number and link to follow your shipment once your order has been dispatched.

  • Delivery times are estimates and may vary due to customs processing or local courier delays.
  • Business days do not include weekends or public holidays.